Audit process
A transparent path from invoice stack to documented findings.
This page describes how EnergiComms Digital runs an energy usage billing audit. It is the working map for clients who want to know what happens between first contact and the briefing call.
Before we start
You will need recent utility statements, a note on active meters, and any commissioning or shutdown logs for the periods in question. Illegible scans are the most common delay; clear PDFs or photographed pages with all corners visible save a week of back-and-forth.
- Inquiry and pack review — You send a short description of the site and the months that look wrong. We confirm whether a full audit, tariff review, or meter reconciliation fits.
- Scoped estimate — Within two business days we reply with fee, timeline, inclusions, and exclusions in writing.
- Kickoff — On acceptance (and deposit when applicable) we open the worksheet set, register meters, and lock the billing periods in scope.
- Reconstruction — We rebuild usage, demand, and tariff arithmetic; analytics applications help inspect interval patterns when those files exist.
- Findings memo — You receive a written memo, annex tables, and a briefing call. Clarifications for utility replies are covered for 30 days on the flagship audit.
What we ask of your team
Designate one contact who can answer questions about meters and unusual load events. Facilities and finance often share that role; a single thread keeps serial numbers and invoice PDFs from diverging.
After delivery
You own the conversation with the utility. We can refine annex wording if the account manager requests specific formats, within the clarification window. New billing cycles or additional accounts become a fresh scope.
Begin with an estimate
If you already know which engagement fits, go straight to Audits. Otherwise request an estimate and we will recommend the narrowest engagement that answers your question.